Do you need an Online Training Super Sidekick?

Does your online training work?   I mean I’m sure it mostly works, most of the time, but does it all work, all of the time? Do your students complain that some courses don’t load correctly, or they are unable to watch some of your videos or use other features? Do you trainers complain courses are outdated, need upgrading or assessment are hard to mark? Does your admin team complain about the amount of time they spend entering and re-entering data? Or do you just worry that your backups and updates aren’t done, and hopefully you’ll make it through another week without something going wrong and having to think about it? Or maybe your team just lacks the training to use the systems properly? If any of these situations sound familiar, we can help.   At OTrain, we partner with organisation just like you to help put training online and help make your online training work. Its all we do. Like a superheros trusted sidekick, we do all the background work and allow you to look good and save the day. Whether its building new courses or updating your existing programs, improving your platforms or integrating your solutions, or helping you with setting and executing your online training stategy, we’re all about providing you with the expereince and technical support required to make your online training work. We currently partner with well over 100 clients throughout Australia and manage the online training needs for more than 600,000 enrolled users. These include a variety of national brands, and not so well known ‘hidden champions’. And because we’re all about ‘online...

Media Release – Calling Queensland online training providers

Media Release Minister for Employment and Small Business and Minister for Training and Skills Development The Honourable Shannon Fentiman     Calling Queensland online training providers The Palaszczuk Government is seeking innovative proposals from Queensland training providers to expand the range of free online training options available to COVID-impacted small businesses and their employees across the state. Minister for Employment and Small Business Shannon Fentiman said providing skills and training opportunities for Queenslanders will be vital to our economic recovery.  “We have a plan for Queensland: Unite and Recover,” Ms Fentiman said. “Our plan is about investing in skills and jobs.” “We are committed to supporting small business recovery to ensure operators and their employees have access to the training they need to grow their business. “Whether it be sharing existing online courses or developing new materials, we invite Queensland online training providers to complete an expression of interest.” The training will be non-accredited and can cover a range of topics that could spark a new idea or find a better way to operate helping to unlock more of the potential in Queensland’s small business community and get us growing again faster. The Minister said we have seen businesses having to adapt to online meetings, set up and grow their online stores and get smarter with their social media marketing often on their own. “Developing the skills that respond to the needs of businesses and their staff will help them better respond to the challenges they face in the current environment,” the Minister said.  For further information on the small business online training expression of interest visit: www.desbt.qld.gov.au/training/providers/funded/small-business-online-training. To find...
5 Tips for your Training Budget

5 Tips for your Training Budget

With the new financial year less than a month away, a lot of organisations are now finalising their next years budgets (if they haven’t already) or considering how they will deploy whats left in this years budget to finish out the quarter and get a start on next years goals. Here’s 5 areas specific to online training platforms and content to consider when putting together your  budget for the year to come: 1. Platform Maintenance All platforms will need some form of maintenance over the coming 12 months. This includes your Learning Management System and possibly your website and Student Management System. Whether its software maintenance to keep the platform code in a safe, stable and secure working order or data maintenance to keep your information clean, updated and relevant (or both), make sure you put some budget in there to maintain your existing sites and data. 2. Upgrades and improvements Your platforms should not be set and forget. As business changes there will be opportunities to improve your processes and productivity. Maybe you want to add a new feature or plugin or integrate better with your reporting or financial system. Or maybe even its time to consider refreshing your theme to align with your new website or brand. Allow some budget this year to upgrade and improve. 3. Refresh a Course Just like your platform, your online course should not be set and forget. Its important that you keep your courses fresh and relevant. Just as you might update your PowerPoint deck or classroom notes with new examples or more recent images its important to do the same...

Marketing and Sales Automation

There is lot of talk about Marketing and Sales Automation at the moment, but what exactly is it? Its simply using software to automate repetitive tasks in your sales and marketing process. Think about when someone makes an enquiry. What happens next? Maybe you send them something and follow up with a call. In most organisations this requires human intervention. And as good as us humans are, we get busy, and things fall through the cracks. Think about the process here. Often the employee (or you) has to manually send an email and make a note to follow up in a few days. Hopefully that goes into the diary or some sort of Contact Management System, but often it’s a note on the desk pad. When the next call comes in, the staff member gets distracted and the prospect gets forgotten. And what happens after the initial call? Is there more follow up? Maybe you send a newsletter or a special offer. Maybe you pitch them something else. Maybe you don’t do anything, but you know you should. With automation, you can automate this process and make sure that every enquiry is followed through from start to finish. You may have heard or read it takes on average 7 contacts to close a sale. Who has the time to do this? With Sales and Marketing Automation, you set the process up once, and leave it to the system to do the follow up. When set up correctly, it can have a massive impact on your sales and your bottom line. We get excited about Marketing and Sales Automation because...
Have you seen this Moodle Notification recently?

Have you seen this Moodle Notification recently?

Have you seen this notification recently? This is a notification Moodle provides to all administrators letting them know there is a newer, more stable and secure version of your Learning Management System available. If you are seeing it, its because you are recognised as a System Administrator in your LMS. Its important that you don’t ignore these messages. These newer versions of Moodle provide updates and bug fixes criticial to keeping your Learning Management System working. Updates improve the security of your LMS keeping it safe from hackers for you and your users. Imagine the damage someone getting into your LMS and accessing your student records could cause. Even if a hack doesn’t result in any actual damage to your data or users, the reputational damage could be enough to kill your business. Bug fixes are improvements to the software based on feedback from thousands of users. Things like broken links, errors and generally frustrating things found inside the system when used in real world applications. Bug fixes not only fix the bugs, they save you and your users the frustration of having to deal with them in your day to day use of the system. If you have received this notifcation, you should check with your system administrator that the update has been scheduled (you’ll want to do this at a time to minimise interuption to your trainers, other administrators and students). If you dont have an adminstrator, or they’re busy on other tasks, we can help. Simply ‘Log a Tweak’ and have our experienced team take care of it for you. You can ‘Log your Tweak’ or...
5 Tips for your Training Budget

5 Tips for your Training Budget

With the new financial year less than a month away, a lot of organisations are now finalising their 2019/20 budgets (if they haven’t already) or considering how they will deploy the training budget to get the best returns and hit their 2020 goals. Here’s 5 areas to consider when putting together your online training budget for the year to come: 1. Platform Maintenance All platforms will need some form of maintenance over the coming 12 months. This includes your Learning Management System and possibly your website and Student Management System. Whether its software maintenance to keep the platform code in a safe, stable and secure working order or data maintenance to keep your information clean, updated and relevant (or both), make sure you put some budget in there to maintain your existing sites and data. 2. Upgrades and improvements Your platforms should not be set and forget. As business changes there will be opportunities to improve your processes and productivity. Maybe you want to add a new feature or plugin or integrate better with your reporting or financial system. Or maybe even its time to consider refreshing your theme to align with your new website or brand. Allow some budget this year to upgrade and improve. 3. Refresh a Course Just like your platform, your online course should not be set and forget. Its important that you keep your courses fresh and relevant. Just as you might update your PowerPoint deck or classroom notes with new examples or more recent images its important to do the same with your online training content. Set aside some budget this year to...
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